{"id":33,"date":"2026-10-20T04:40:42","date_gmt":"2026-10-20T04:40:42","guid":{"rendered":"https:\/\/cybernamix.xnet.link\/index.php\/website-support\/"},"modified":"2026-10-20T04:40:42","modified_gmt":"2026-10-20T04:40:42","slug":"website-support","status":"publish","type":"page","link":"https:\/\/cybernamix.xnet.link\/index.php\/website-support\/","title":{"rendered":"Website Support"},"content":{"rendered":"\t\t
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  1. Home<\/a><\/li>
  2. Website support & security<\/li><\/ol>\n\t\t\t\t\t\t\t\t

    Website support and security you can rely on<\/h1>\n\t\t\t\t

    Fully managed web support so you can focus on your business. We repair, protect, back up and monitor your website around the clock.<\/p>\t\t\t\t

    Get a free quote<\/a>Open a support ticket<\/a><\/div>\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Stop attacks before they reach your site<\/h3>

    24\/7 monitoring, firewall protection, daily malware scans and tested updates keep hackers out. If something ever does get through, our recovery team cleans and restores your site as a priority.<\/p><\/div>

    Protect my website<\/a>Already hacked? Get help<\/a><\/div><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Fully managed website support<\/h2>

    Everything needed to keep your site clean, backed up and online.<\/p><\/div>

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    Site repair and recovery<\/h3>

    If an attack ever gets through, we clean your site, close the gap and restore it to the maximum level possible, as a priority.<\/p><\/div>

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    Malware removal<\/h3>

    Sites are monitored 24\/7 for malware and viruses. If anything gets in, our network team removes it.<\/p><\/div>

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    Backup and recovery<\/h3>

    Your content and design are backed up daily and weekly as part of HostJockeys hosting.<\/p><\/div>

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    Network design<\/h3>

    Running your own dedicated servers? We install approved operating systems and provide ongoing maintenance, monitoring and support.<\/p><\/div>

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    Remote site monitoring<\/h3>

    Our team monitors every site for updates and applies them automatically or asks for your approval, depending on the platform.<\/p><\/div>

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    Cyber security<\/h3>

    24\/7 monitoring of websites on our servers, with penetration testing available from our network team.<\/p><\/div><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    We deliver fully managed web solutions, so you can focus on your business<\/h2>

    Clients describe us as their outsourced web team. We answer how-to questions with patience, respond quickly, and stay on the task until it is done.<\/p><\/div>

    Get a free quote<\/a><\/div><\/div>
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    How to get support<\/h2>

    Choose the fastest route for what you need.<\/p><\/div>

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    Open a support ticket<\/h4><\/div>

    Existing clients can log a ticket in the HostJockeys client area for the fastest response.<\/p><\/a>

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    Start a chat<\/h4><\/div>

    Have a question or not sure where to start? Send us a message and a real person will reply.<\/p><\/a>

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    Book a security audit<\/h4><\/div>

    A full vulnerability assessment of your site, with clear recommendations. From A$650.<\/p><\/a><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    What our clients say<\/h2>

    Long-term clients across Australia, New Zealand, Asia and the UK. Several have been with us for well over a decade.<\/p><\/div>